Friends added, then silence? · From about NT$167 a day
Your next campaign?
We've already written it
Stop messaging people to come back —
give them something to do the moment they open LINE.
Missions, points and rewards, built into LINE. We'll launch your first campaign with you within two weeks;
from setting it up to fine-tuning it, we walk you through every step. Eligible Taiwan businesses can also pay annually through a government subsidy.
No login · Try it now
See what a full campaign looks like
"One-way bombardment doesn't work. What matters is building user relationships in a systematic way."
Interactive demo · First visitCollect 40 points to unlock a coffee coupon
0 / 40“Just check in and I get points? Easy.”
First, make them want to start
About this demo
Fictional brand and rewards, with time fast-forwarded. No real points or coupons are issued. A real campaign needs missions, points and rewards set up, and a redemption doesn't mean it has been marked as redeemed in store.
What is Loyalty?
Loyalty is Bicome's LINE membership system. It plugs into your brand's current LINE Official Account and uses missions, points, levels and rewards to give friends a reason to come back on their own, with every interaction recorded. We set up your first campaign with you, and it goes live in about 2 weeks.
BICOME PLAYGROUND · You have to play it to feel it
Turns out, you want to play again.
Pick a play and feel the reward, the learning and the growth. Then see how to bring that feeling into your brand.
A little surprise makes every tap feel answered
What will you spin today?
Tap once and feel the build-up turn into the reveal.
This demo always lands on 20 points; real prizes and odds are set by each brand.
Turn that feeling into how you run things
Give the first interaction something to look forward to.
One simple action plus an instant reveal gives members a reason to start taking part.
We'll do it with you
We help you pick rewards and estimate the budget, then line up the next brand mission.
Then we think it through together
Once members collect their reward, what else will they do?
See how to run a daily spin wheelInteractive concept demo, not actual admin console or member-side screens. No members are created and no real points or rewards are issued. Actual plays and how they're enabled are confirmed based on your plan.
Pick a scenario, picture something new
Your business can play this way too.
Make return visits happen
Turn “see you next time” into an actual next time.
“Almost there. I'll check back tomorrow.”
- 1Start an easy interaction with a daily check-in
- 2Use points to keep the next reward in sight
- 3Use a reward voucher to invite them back to a place they know
Illustrative scenario · See what applies
Not a testimonial of customer results. A digital check-in counts as online participation; in-store use follows each store's own process for marking items as redeemed.
Bicome grows your membership with you
We give you the tools — and help you learn the method.
Member engagement starts with a single interaction and builds through ongoing understanding and response. We help you take the first step, then find the next one together.
- 01
Find the right direction first
Want to bring back familiar faces, get points actually used, or know your members better? We agree on the goal first, then pick plays that fit your team's capacity.
Set the goal and direction for your first campaign together
- 02
We do it with you, and teach you how
We walk you through setting up missions, points and rewards, and explain why each step is arranged the way it is. You go from following along to preparing your next campaign on your own.
First campaign setup + admin console training
- 03
Read the records, then move forward
Together we go through login, mission and redemption records to find where members stop. Next time, change one thing first, then see whether it improves.
Review results and discuss changes for the next campaign
We bring the method, setup and training; you bring your brand's content, rewards and day-to-day replies.
Onboarding support, check-in frequency and the scope of managed operations are confirmed with you based on the plan you choose.
The person beside you · Bicome Founder
Hear how the person leading the team thinks.
Paul Weng, author of "Private Domain Traffic", a serial entrepreneur since 2013. These short videos are what he usually tells brand owners.
"We used to look for a product to fit the person. Now we look for the person to fit the product. The strongest selling power is the feeling of being understood."
300+
brands the Bicome team has supported and operated alongside
Introducing gamification: the two pitfalls brands fall into most often
Why some brands get more worn out the more they do, while others keep users coming back to play more
Gather people first, then sell
Videos are in Mandarin, without subtitles.
Screens members actually use
Every point earned gives them something to look forward to
Open the member screens to see how one idea for running your business becomes everyday interaction. Numbers and scenarios are examples; actual participation is something you review in your activity records.
01 · Missions | Login map
He's come back 6 days in a row
Make the next reward visible. We help you set up a check-in ladder that gives members goals that are easy to start and keep building toward.
See the product features in detailMy points
4,751points
0
Done today
35
Total done
6-day login streak · 8 more days to +100 points
Catch a wild Paul! 📸
Finally getting to meet Paul…
Screens are recreated from the live system at loyalty.bicome.cc, with the same layout, number meanings and colors. Member names and avatars are placeholders — no real member data is used. Themes, missions and rewards can all be switched to your brand.
Find your starting point in 30 seconds
What do you want to happen?
Pick a goal and the time you can put in to find a recipe to start from. Then we'll help you adjust it to your brand content, budget and where your members are today.
Recommended recipe 02
No codingInvite lapsed members back with a seven-day rewards week
Give lapsed members an invitation with something in it: one easy mission plus rewards at different point levels, so they know what there is to do when they come back.
- Campaign length
- 7 days / 4 times a year
- First-time setup
- Setup 40 min
Tools this recipe uses
Actual staffing: Setup 40 min. Zero staff time during the campaign. Run it four times a year: about 3 hours for the whole year
FAQ
Before you decide, start with these questions.
What a LINE Official Account can do, how this differs from a punch card, and who Bicome is. Questions about contracts, switching over and your data are on the pricing page.
Yes. Loyalty plugs into your current LINE Official Account, so friends don't have to add you again. Members complete missions, build up points and levels, and redeem rewards on their member page inside LINE, and every action is recorded. What we can't do, stated up front: LINE group members can't automatically become members (LINE doesn't allow it).
The difference is the record. A punch card only logs a stamp at the moment of purchase, and you can't see who has collected how many; a broadcast message has no next step once it's been read. In Loyalty, anyone who taps in has something they can finish, finishing earns points, and the points have somewhere to be spent. Who is close to a reward and who has stalled shows up day by day in the admin console.
Yes. First we align on which members you want to build relationships with, your goals, and the staff time you can put in. For the first campaign we set it up with you while you watch, and for the second you copy it yourself. The site has 11 campaign recipes, and each one says who it suits, how many settings you need to fill in, and where the pitfalls are, so you can read through them before deciding.
Bicome (Bicome Brand Management Co., Ltd.) is a User Operations company in Taiwan; the Bicome team has coached and run operations for 300+ brands. Loyalty is Bicome's membership system; when you need extra hands, the Bicome operations team can also run campaigns for you. Company website: www.bicome.cc
Next step · Map out your first campaign
Now make your brand something people look forward to.
Tell us where your members are stuck right now. We'll help you find a direction, learn the tools, and improve the next round of engagement together.